Featured Research

Operationally Useful Data About the Value and Effectiveness of Organizational Ombuds: A Resource Repository of Working Papers for Comment.  Rowe, Mary, Timothy Hedeen, Jennifer Schneider, and Hector Escalante (with additional contributions from AI). March 2026.

"Using Operationally Useful Data to Communicate Ombuds Value and Effectiveness." Rowe, Mary.  Working paper, January 2026.

"The Unique—and Effective—Quartet of Standards of Practice of Organizational Ombuds: Each Standard is Necessary—and Requires the Other Three Standards."  Rowe, Mary and Bruce MacAllister. Journal of the International Ombuds Association Vol. 18, No. 1 (2025): 45-54.

"An Unusual Harassment Training that was Warmly Received—and, as well, Inspired Bystanders—an Organizational Ombuds Story." Rowe, Mary. Journal of the International Ombuds Association Vol. 16, No. 2 (2025).