This list includes articles from 1978 to 2018 in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed. These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The “Zero Tolerance” article argues for the necessity of providing a zero barrier office—like an ombuds—in a complaint system. These articles also include ideas for people who feel harassed to consider, and suggestions for complaint-handlers working with those people who feel harassed who wish to consider handling their concerns on their own.
- “The Eavesdropping Manager Who Was a Hesitant Bystander.” Rowe, Mary. Teaching case. Cambridge, MA: February 2024.
- “The Hesitant Bystander with Safety Concerns and a CEO Who Is a Bully.” Rowe, Mary. Teaching case. Cambridge, MA: February 2024.
- “'Drafting a Letter' for People Dealing with Harassment or Bullying." Rowe, Mary. Journal of the International Ombudsman Association Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).
- “An Unusual Harassment Training That Inspired Bystanders.” Rowe, Mary. MIT Sloan Working Paper 6478-21. Cambridge, MA: MIT Sloan School of Management, October 2021. Submitted for publication to JIOA 2023. (Note: This essay illustrates the importance of training managers and faculty about complaint-handling and about being effective bystanders.)
- “If You Have Been Harassed or Bullied: Some Ideas to Consider." Rowe, Mary. MIT Sloan Working Paper 5388-18. Cambridge, MA: MIT Sloan School of Management, October 2021.
- “Concerns about Bullying at Work As Heard by Organizational Ombudsmen” (PDF). Cummings, Lydia, and Mary Rowe. Labor and Employment Relation Association’s Perspectives on Work, Summer 2010/Winter 2011, 15-18.
- “Dealing with—or Reporting—‘Unacceptable’ Behavior” (PDF). Rowe, Mary, Linda Wilcox, and Howard Gadlin. Journal of the International Ombudsman Association Vol. 2, No. 1 (Winter 2009). (Note: This article includes a discussion of the myriad reasons why people hesitate to act.)
- “Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case.” Bloch, Brian, David Miller, and Mary Rowe. Harvard Negotiation Law Review 14 (2009): 239-247. (Note: This article covers many options that can be offered to someone complaining of harassment.)
- “Requests for Personal Work May Pose a Conflict of Interest” (PDF). Rowe, Mary. MIT Faculty Newsletter, February/March 2003.
- “Workplace Justice, Zero Tolerance, and Zero Barriers.” Rowe, Mary, and Corinne Bendersky. In Negotiations and Change: From the Workplace to Society, edited by Thomas A. Kochan and David B. Lipsky, 117-138. Ithaca, NY: Cornell University Press, 2003. (Note: This article explains why zero tolerance policies increase the need for a zero-barrier office, and especially so for cases of harassment and bullying.)
- “Comment” in “What Should Jane Do About Her Top Performer’s Mean Streak?,” part of “What a Star—What a Jerk.” Cliffe, Sarah. Harvard Business Review Vol. 79, No. 8 (September 2001): 42.
- “Dealing with Harassment: A Systems Approach.” Rowe, Mary P. In Sexual Harassment: Perspectives, Frontiers, and Response Strategies, edited by Margaret S. Stockdale, 241-271. Thousand Oaks, CA: Sage Publications, 1996.
- “The Post-Tailhook Navy Designs an Integrated Dispute Resolution System.” Rowe, Mary P. Negotiation Journal Vol. 9, No. 3 (July 1993): 207-213.
- “Rowe Effort Commended by Navy.” Ball, Charles H. MIT Tech Talk, February 3, 1993.
- “The Case of the Hidden Harassment.” Niven, Daniel, Rowe, Mary P. Cheryl Wang, Mary P. Rowe, Mikiko Taga, Judith P. Vladeck, and Lee C. Garron. Harvard Business Review Vol. 70, No. 2 (March-April 1992): 12-14.
- “Helping People Help Themselves: An ADR Option for Complaint Handlers.” Rowe, Mary P. Negotiation Journal Vol. 6, No. 3 (July 1990): 239-248. (Note: This article was written for complaint-handlers before current laws, but it includes a review of many points relevant for complainants who are interested in considering personal action, and for complaint-handlers who support them.)
- “People Who Feel Harassed Need a Complaint System with Both Formal and Informal Options.” Rowe, Mary P. Negotiation Journal Vol. 6, No. 2 (April 1990): 161-172.
- “Harassment at MIT: Think Prevention” (PDF). Rowe, Mary. MIT Faculty Newsletter, October 1989.
- Rowe, Mary P. Review of The Lecherous Professor: Sexual Harassment on Campus, by Billie Wright Dziech and Linda Weiner. Journal of Higher Education Vol. 56, No. 4 (1985): 482-483.
- Rowe, Mary P. Review of Sexual and Gender Harassment in the Academy: A Guide for Faculty, Students, and Administrators, by Phyllis Franklin, Helene Moglen, Phyllis Zatlin-Boring, and Ruth Angress. Journal of Higher Education Vol. 54, No. 3 (May/June 1983): 337-339.
- “Dealing With Sexual Harassment.” Rowe, Mary P. Harvard Business Review Vol. 59, No. 3 (May-June 1981): 42-46.
- “The Case of the Valuable Vendors." Rowe, Mary P. Harvard Business Review Vol. 56, No. 5 (Sept.-Oct. 1978): 42-60. Also reprinted in Dealing with Conflict, Harvard Business Review, Harvard Business School, 1983, 167-173. (Note: This article discusses subtle discrimination as a management problem.)
- "The Progress of Women in Educational Institutions: The Saturn’s Rings Phenomenon, with an imaginary case study." Rowe, Mary P. An unpublished report to the MIT Academic Council, December, 1973. (Note: This first-year report contributed to the discussion resulting in MIT’s first harassment policy. The article describes various aspects of structural sexism: illegal behavior toward women; unconscious slights; conscious sexism, including harassment, exploitation and poor service; and psychiatric problems manifested in sexist behavior. The metaphor of Saturn’s Rings is used to illuminate a constant experience of disconcerting and painful events that cloud the work experience of many women, just as the planet Saturn is clouded by bits of rock, sand and ice. Despite the similar title on this website, this report overlaps only partially with a published article with the same title.)