I. Some Self-Help Materials from an Ombuds
Organizational ombuds often post self-help materials, which frequently get a lot of use.
- “Some Ideas for Coping in Difficult Circumstances.” Rowe, Mary. August 2026.
- “Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare” (PDF). Rowe, Mary. Cambridge, MA: MIT Sloan School of Management, February 2024. (Note: This is a teaching note.)
- “Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider.” (PDF). Rowe, Mary. Journal of the International Ombudsman Association Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).
- “Is the Other Person Competing? Collaborating? Possibly Intending Harm? Ideas to Consider in a Negotiation.” (PDF). Rowe, Mary. MIT Sloan Working Paper 6746-22. Cambridge, MA: MIT Sloan School of Management, September 2022.
- “Changing Behavior, Letting It Be—Or Maybe Making It Worse: Ideas to Consider ” (PDF). Rowe, Mary. MIT Sloan Working Paper 6747-22. Cambridge, MA: MIT Sloan School of Management, April 2022.
- “When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-one.” Rowe, Negotiation Journal Vol. 38, No. 3 (2022):523-529.
- “If You Have Been Harassed or Bullied: Some Ideas to Consider.” Rowe, Mary. MIT Sloan Working Paper 5388-18. Cambridge, MA: MIT Sloan School of Management, September 2021.
- “Find Yourself the Mentoring You Need” (PDF). Rowe, Mary.
II. Some Examples of Ombuds Communications
One of the roles of the ombuds office involves communicating ideas and information to the larger organization. This section includes examples of such communication, from Mary Rowe’s columns in the MIT Faculty Newsletter.
- “A Bit More About Paul and Priscilla Gray.” Williams, Clarence, and Mary Rowe. MIT Faculty Newsletter, November/December 2017.
- “What Was It Like Working with OCW?” Rowe, Mary. MIT Faculty Newsletter, September/October 2004, p. 25. (Note: This article is about putting the MIT Sloan Negotiation and Conflict Management course 15.667 online.)
- “Requests for Personal Work May Pose a Conflict of Interest” (PDF). Rowe, Mary. MIT Faculty Newsletter, February/March 2003.
- “Cumulative Effects of Apparently Small Events” (PDF). Rowe, Mary. MIT Faculty Newsletter, April/May 2002.
- “Harassment at MIT: Think Prevention” (PDF). Rowe, Mary. MIT Faculty Newsletter, October 1989.
- “Conflicts of Interest Arising From Personal Relationships” (PDF). Rowe, Mary. MIT Faculty Newsletter, September 1997.