Featured Research
"Using Operationally Useful Data to Communicate Ombuds Value and Effectiveness." Rowe, Mary. Working paper, January 2026.
"The Unique—and Effective—Quartet of Standards of Practice of Organizational Ombuds: Each Standard is Necessary—and Requires the Other Three Standards." Rowe, Mary and Bruce MacAllister. Journal of the International Ombuds Association Vol. 18, No. 1 (2025): 45-54.
"An Unusual Harassment Training that was Warmly Received—and, as well, Inspired Bystanders—an Organizational Ombuds Story." Rowe, Mary. Journal of the International Ombuds Association Vol. 16, No. 2 (2025).
"The Most Serious Cases Reported by Organizational Ombuds: Data From Surveys and Interviews." Rowe, Mary, Timothy Hedeen, Jennifer Schneider, and Hector Escalante. Working paper, December 2024.
Areas of Interest
- Conflict Resolution
- Negotiation
- Risk Management
- The Organizational Ombuds Profession
- Micro-inequities and Micro-affirmations
More About Mary
The Quiet Discriminations of Microinequities
Conflict management expert Mary Rowe discusses systems for mitigating discrimination and conflict in organizations.