{"id":986,"date":"2021-11-11T02:21:40","date_gmt":"2021-11-11T02:21:40","guid":{"rendered":"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/?page_id=986"},"modified":"2025-06-06T19:53:52","modified_gmt":"2025-06-06T19:53:52","slug":"harassment","status":"publish","type":"page","link":"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment\/","title":{"rendered":"Harassment and Bullying"},"content":{"rendered":"<div id=\"pl-986\"  class=\"panel-layout\" ><div id=\"pg-986-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-986-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-986-0-0-0\" class=\"so-panel widget widget_mit-pf-wysiwyg widget_mit_pf_wysiwyg panel-first-child\" data-index=\"0\" ><div class=\"textwidget\"><p>This list includes articles from 1978 on in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed.\u00a0 These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The \u201cZero Tolerance\u201d article argues for the necessity of providing a zero barrier office\u2014like an ombuds\u2014in a complaint system. These articles also include ideas for people who feel harassed to consider, and suggestions for complaint-handlers working with those people who feel harassed who wish to consider handling their concerns on their own.<\/p>\n<\/div><\/div><div id=\"panel-986-0-0-1\" class=\"so-panel widget widget_mit-pf-wysiwyg widget_mit_pf_wysiwyg panel-last-child\" data-index=\"1\" ><div class=\"textwidget\"><hr \/>\n<ul>\n<li><a href=\"https:\/\/mitsloan-php.s3.amazonaws.com\/wp-faculty\/sites\/84\/2025\/05\/14220023\/Rowe-An-Unusual-Harassment-Training-that-was-Warmly-Received-JIOA.pdf\" target=\"_blank\" rel=\"noopener\">An Unusual Harassment Training That Was Warmly Received\u2014and, as well, Inspired Bystanders\u2014an Organizational Ombuds Story.\u201d<\/a> Rowe, Mary.\u00a0<em>Journal of the International Ombuds Association <\/em>Vol. 16,\u00a0 No. 2 (Mary Rowe special issue, 2023-2024, this article published in April 2025). <em>(Note: This essay illustrates the importance of training managers and faculty about complaint-handling and about being effective bystanders.)<\/em><\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10513\" target=\"_blank\" rel=\"noopener\">\"The Colleague Who Would Not Take 'No' for an Answer.\"<\/a> Rowe, Mary. Working paper. Cambridge, MA: December 2024.<\/li>\n<li>\"<a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10544\" target=\"_blank\" rel=\"noopener\">The Poster War: An Ombuds Learns About Sources of Power, Helping People Help Themselves, and the Role of Affinity Groups in Bringing About Change.\"<\/a> Rowe, Mary. Working paper. Cambridge, MA: October 2024.<\/li>\n<li>\"<a href=\"https:\/\/mitsloan-php.s3.amazonaws.com\/wp-faculty\/sites\/84\/2024\/08\/30220918\/Rowe-Options-to-Consider-When-Complainants-and-Bystanders-Fearful-8-2024.pdf\">Options to Consider When Complainants and Bystanders are Fearful:<\/a> <a href=\"https:\/\/mitsloan-php.s3.amazonaws.com\/wp-faculty\/sites\/84\/2024\/08\/30220918\/Rowe-Options-to-Consider-When-Complainants-and-Bystanders-Fearful-8-2024.pdf\">A Toolkit for Complaint Handlers, Hesitant Complainants, and Hesitant Bystanders.\" <\/a>\u00a0 Rowe, Mary. Teaching note. Cambridge, MA: August 2024. <em>(Note: This is a collection of links to a number of Mary Rowe's articles.)<\/em><\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10521\" target=\"_blank\" rel=\"noopener\">Is There a Right To Be Addressed as One Wishes To Be Addressed?\"<\/a> Rowe, Mary. Teaching case. Cambridge, MA: June 2024.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10520\" target=\"_blank\" rel=\"noopener\">\u201cThe Eavesdropping Manager Who Was a Hesitant Bystander.\u201d<\/a> Rowe, Mary. Teaching case. Cambridge, MA: February 2024.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10522\" target=\"_blank\" rel=\"noopener\">\u201cThe Hesitant Bystander with Safety Concerns and a CEO Who Is a Bully.\u201d<\/a> Rowe, Mary. Teaching case. Cambridge, MA: February 2024.<\/li>\n<li><a href=\"https:\/\/ioa.memberclicks.net\/assets\/docs\/JIOA_Articles\/JIOA-2023-F%20DRAFTING_A_LETTER.pdf\" target=\"_blank\" rel=\"noopener\">\u201c'Drafting a Letter' for People Dealing with Harassment or Bullying.\"<\/a> Rowe, Mary. <em>Journal of the International Ombuds Association <\/em>Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=9324\" target=\"_blank\" rel=\"noopener\">\"Mistreatment Experiences, Protective Workplace Systems, and Occupational Distress in Physicians,\u201d<\/a> Rowe, Susannah G., Miriam T. Stewart, Sam Van Horne, Cassandra Pierre, Hanhan Wang, Makaila Manukyan, Megan Bair-Merritt, Aviva Lee-Parritz, Mary P. Rowe, Tait Shanafelt, and Mickey Trockel. <em>JAMA Network Open<\/em> 2022: 5(5)e2210768. doi: 10.1001\/jamanetworkopen.2022.10768. <em>(Note: This article is the first to provide quantitative data finding that the perception that bystanders intervene when someone is mistreated is associated with better occupational well-being.)<\/em><\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7977\" target=\"_blank\" rel=\"noopener\">\u201cIf You Have Been Harassed or Bullied: Some Ideas to Consider.\"<\/a>\u00a0Rowe, Mary. MIT Sloan Working Paper 5388-18. Cambridge, MA: MIT Sloan School of Management, October 2021.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5402\" target=\"_blank\" rel=\"noopener\">\u201cConcerns about Bullying at Work As Heard by Organizational Ombudsmen\u201d (PDF).<\/a>\u00a0Cummings, Lydia, and Mary Rowe. Labor and Employment Relation Association\u2019s <em>Perspectives on Work<\/em>, Summer 2010\/Winter 2011, 15-18.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5397\" target=\"_blank\" rel=\"noopener\">\u201cDealing with\u2014or Reporting\u2014\u2018Unacceptable\u2019 Behavior\u201d (PDF).<\/a>\u00a0Rowe, Mary, Linda Wilcox, and Howard Gadlin. <em>Journal of the International Ombudsman Association <\/em>Vol. 2, No. 1 (Winter 2009). <em>(Note: This article includes a discussion of the myriad reasons why people hesitate to act.)<\/em><\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7802\" target=\"_blank\" rel=\"noopener\">\u201cSystems for Dealing with Conflict and Learning from Conflict\u2014Options for Complaint-Handling: An Illustrative Case.\u201d<\/a> Bloch, Brian, David Miller, and Mary Rowe.\u00a0<em>Harvard Negotiation Law Review<\/em> 14 (2009): 239-247. <em>(Note: This article covers many options that can be offered to someone complaining of harassment.)<\/em><\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5399\" target=\"_blank\" rel=\"noopener\">\u201cRequests for Personal Work May Pose a Conflict of Interest\u201d (PDF)<\/a>. Rowe, Mary.\u00a0<a href=\"http:\/\/web.mit.edu\/fnl\/\" target=\"_blank\" rel=\"noopener\"><em>MIT Faculty Newsletter<\/em><\/a>, February\/March 2003.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7878\" target=\"_blank\" rel=\"noopener\">\u201cWorkplace Justice, Zero Tolerance, and Zero Barriers.\u201d<\/a> Rowe, Mary, and Corinne Bendersky. In\u00a0<em>Negotiations and Change: From the Workplace to Society<\/em>, edited by Thomas A. Kochan and David B. Lipsky, 117-138. Ithaca, NY: Cornell University Press, 2003. (<em>Note:<\/em> <em>This article explains why zero tolerance policies increase the need for a zero-barrier office, and especially so for cases of harassment and bullying<\/em>.)<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?DocumentID=4015\" target=\"_blank\" rel=\"noopener\">\u201cComment\u201d in \u201cWhat Should Jane Do About Her Top Performer\u2019s Mean Streak?,\u201d<\/a>\u00a0 part of \u201cWhat a Star\u2014What a Jerk.\u201d\u00a0Cliffe, Sarah. <em>Harvard Business Review<\/em> Vol. 79, No. 8 (September 2001): 42.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7872\" target=\"_blank\" rel=\"noopener\">\u201cDealing with Harassment: A Systems Approach.\u201d<\/a> Rowe, Mary P. In\u00a0<em>Sexual Harassment: Perspectives, Frontiers, and Response Strategies<\/em>, edited by Margaret S. Stockdale, 241-271. Thousand Oaks, CA: Sage Publications, 1996.<\/li>\n<li><a href=\"http:\/\/doi.org\/10.1111\/j.1571-9979.1993.tb00703.x\" target=\"_blank\" rel=\"noopener\">\u201cThe Post-Tailhook Navy Designs an Integrated Dispute Resolution System.\u201d<\/a>\u00a0Rowe, Mary P. <em>Negotiation Journal<\/em> Vol. 9, No. 3 (July 1993): 207-213.<\/li>\n<li><a href=\"https:\/\/www.dropbox.com\/s\/ayp3evybrdvwsjy\/Rowe_Media_1993_%20Effort%20Commended%20by%20Navy.pdf?dl=1\" target=\"_blank\" rel=\"noopener\">\u201cRowe Effort Commended by Navy.\u201d<\/a>\u00a0Ball, Charles H. <em>MIT Tech Talk<\/em>, February 3, 1993.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=4883\" target=\"_blank\" rel=\"noopener\">\u201cThe Case of the Hidden Harassment.\u201d<\/a> Niven, Daniel, Rowe, Mary P. Cheryl Wang, Mary P. Rowe, Mikiko Taga, Judith P. Vladeck, and Lee C. Garron.\u00a0<em>Harvard Business Review<\/em>\u00a0Vol. 70, No. 2 (March-April 1992): 12-14.<\/li>\n<li><a href=\"http:\/\/doi.org\/10.1111\/j.1571-9979.1990.tb00577.x\" target=\"_blank\" rel=\"noopener\">\u201cHelping People Help Themselves: An ADR Option for Complaint Handlers.\u201d <\/a>\u00a0Rowe, Mary P. <em>Negotiation Journal<\/em> Vol. 6, No. 3 (July 1990): 239-248. <em>(Note: This article was written for complaint-handlers before current laws, but it includes a review of many points relevant for complainants who are interested in considering personal action, and for complaint-handlers who support them.) <\/em><\/li>\n<li><a href=\"http:\/\/doi.org\/10.1111\/j.1571-9979.1990.tb00566.x\" target=\"_blank\" rel=\"noopener\">\u201cPeople Who Feel Harassed Need a Complaint System with Both Formal and Informal Options.\u201d<\/a>\u00a0Rowe, Mary P.\u00a0 <em>Negotiation Journal<\/em> Vol. 6, No. 2 (April 1990): 161-172.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5393\" target=\"_blank\" rel=\"noopener\">\u201cHarassment at MIT: Think Prevention\u201d (PDF)<\/a>. Rowe, Mary. <a href=\"http:\/\/web.mit.edu\/fnl\/\" target=\"_blank\" rel=\"noopener\"><em>MIT Faculty Newsletter<\/em><\/a>, October 1989.<\/li>\n<li>Rowe, Mary P. <a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents?PublicationDocumentID=7876\" target=\"_blank\" rel=\"noopener\">Review<\/a> of <em>The Lecherous Professor: Sexual Harassment on Campus<\/em>, by Billie Wright Dziech and Linda Weiner.\u00a0<em>Journal of Higher Education<\/em> Vol. 56, No. 4 (1985): 482-483.<\/li>\n<li>Rowe, Mary P.\u00a0 <a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7874\" target=\"_blank\" rel=\"noopener\">Review<\/a> of <em>Sexual and Gender Harassment in the Academy: A Guide for Faculty, Students, and Administrators<\/em>, by Phyllis Franklin, Helene Moglen, Phyllis Zatlin-Boring, and Ruth Angress. <em>Journal of Higher Education<\/em> Vol. 54, No. 3 (May\/June 1983): 337-339.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?DocumentID=3984\" target=\"_blank\" rel=\"noopener\">\u201cDealing With Sexual Harassment.\u201d<\/a>\u00a0Rowe, Mary P. <em>Harvard Business Review<\/em> Vol. 59, No. 3 (May-June 1981): 42-46.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?DocumentID=3985\" target=\"_blank\" rel=\"noopener\">\u201cThe Case of the Valuable Vendors.\"<\/a>\u00a0Rowe, Mary P. <em>Harvard Business Review<\/em> Vol. 56, No. 5 (Sept.-Oct. 1978): 42-60. Also reprinted in\u00a0<em>Dealing with Conflict<\/em>, Harvard Business Review, Harvard Business School, 1983, 167-173. <em>(Note: This article discusses subtle discrimination as a management problem.)<\/em><\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=9445\" target=\"_blank\" rel=\"noopener\">\"The Progress of Women in Educational Institutions: The Saturn\u2019s Rings Phenomenon, with an imaginary case study.\"<\/a> Rowe, Mary P. An unpublished report to the MIT Academic Council, December, 1973. <i class=\"\">(Note: This first-year report contributed to the discussion resulting in MIT\u2019s first harassment policy. The article describes various aspects of structural sexism: illegal behavior toward women; unconscious slights; conscious sexism, including harassment, exploitation and poor service; and psychiatric problems manifested in sexist behavior. The metaphor of Saturn\u2019s Rings is used to illuminate a constant experience of disconcerting and painful events that cloud the work experience of many women, just as the planet Saturn is clouded by bits of rock, sand and ice. \u00a0Despite the similar title on this website, this report overlaps only partially with a published article with the same title.)<\/i><\/li>\n<\/ul>\n<p style=\"text-align: center\"><a href=\"http:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment#top\"><span class=\"style13\"><strong>Back to Top<\/strong><\/span><\/a>\u00a0 \u00a0 | \u00a0\u00a0 <a href=\"http:\/\/mitmgmtfaculty.mit.edu\/mrowe\/research\"><span class=\"style13\"><strong>Back to Main Research Page<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>This list includes articles from 1978 on in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed.\u00a0 These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The \u201cZero Tolerance\u201d article argues for the necessity of [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-two-column.php","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-986","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MIT Sloan Faculty: Mary Rowe | Publications | Harassment &amp; Bullying<\/title>\n<meta name=\"description\" content=\"This list includes articles from 1978 to 2018. Various articles describe many different needs and wishes among those who feel harassed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Harassment and Bullying\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment\/\" \/>\n<meta property=\"og:site_name\" content=\"Mary Rowe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-06T19:53:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment\/\",\"url\":\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/harassment\/\",\"name\":\"MIT Sloan Faculty: Mary Rowe | Publications | Harassment & Bullying\",\"isPartOf\":{\"@id\":\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/#website\"},\"datePublished\":\"2021-11-11T02:21:40+00:00\",\"dateModified\":\"2025-06-06T19:53:52+00:00\",\"description\":\"This list includes articles from 1978 to 2018. 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