{"id":2063,"date":"2026-10-05T23:03:53","date_gmt":"2026-10-05T23:03:53","guid":{"rendered":"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/?page_id=2063"},"modified":"2026-10-08T16:20:11","modified_gmt":"2026-10-08T16:20:11","slug":"self-help-materials-and-other-communications-from-an-ombuds","status":"publish","type":"page","link":"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/self-help-materials-and-other-communications-from-an-ombuds\/","title":{"rendered":"Self-Help Materials and Ombuds Communications"},"content":{"rendered":"<h4><strong>I. Some Self-Help Materials from an Ombuds<\/strong><\/h4>\n<p>Organizational ombuds often post self-help materials, which frequently get a lot of use.<\/p>\n<ul>\n<li><a href=\"https:\/\/mitsloan-php.s3.amazonaws.com\/wp-faculty\/sites\/84\/2026\/08\/21165708\/Rowe-Some-Ideas-for-Coping-in-Difficult-Circumstances-8-26.pdf\">&#8220;Some Ideas for Coping in Difficult Circumstances.&#8221;<\/a> Rowe, Mary. August 2026.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=10523\">&#8220;Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare&#8221; (PDF).<\/a>\u00a0Rowe, Mary. Cambridge, MA: MIT Sloan School of Management, February 2024. <em>(Note: This is a teaching note.)<\/em><\/li>\n<li><a href=\"https:\/\/www.ombudsassociation.org\/assets\/docs\/JIOA_Articles\/JIOA-2023-E-Special-Edition.pdf\">&#8220;Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider.&#8221; (PDF).<\/a> Rowe, Mary.\u00a0<em>Journal of the International Ombudsman Association<\/em> Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=9460\">&#8220;Is the Other Person Competing? Collaborating? Possibly Intending Harm? Ideas to Consider in a Negotiation.&#8221; (PDF).<\/a> Rowe, Mary. MIT Sloan Working Paper 6746-22. Cambridge, MA: MIT Sloan School of Management, September 2022.<\/li>\n<li>&#8220;<a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=9390\">Changing Behavior, Letting It Be\u2014Or Maybe Making It Worse: Ideas to Consider &#8221; (PDF).<\/a> Rowe, Mary. MIT Sloan Working Paper 6747-22. Cambridge, MA: MIT Sloan School of Management, April 2022.<\/li>\n<li><a href=\"https:\/\/onlinelibrary.wiley.com\/share\/ZNBM4RJ4FBTKVP5YQ3ND?target=10.1111\/nejo.12405\">&#8220;When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-one<\/a>.&#8221; Rowe, <em>Negotiation Journal <\/em>Vol. 38, No. 3 (2022):523-529.<\/li>\n<li><a href=\"https:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=7977\">\u201cIf You Have Been Harassed or Bullied: Some Ideas to Consider<\/a><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents?DocumentID=4594\">.\u201d<\/a> Rowe, Mary. MIT Sloan Working Paper 5388-18. Cambridge, MA: MIT Sloan School of Management, September 2021.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?DocumentID=3989\">\u201cFind Yourself the Mentoring You Need\u201d (PDF)<\/a>. Rowe, Mary.<\/li>\n<\/ul>\n<h4><strong>II. Some Examples of Ombuds Communications<br \/>\n<\/strong><\/h4>\n<p>One of the roles of the ombuds office involves communicating ideas and information to the larger organization. This section includes examples of such communication, from Mary Rowe\u2019s columns in the <em>MIT Faculty Newsletter.<\/em><\/p>\n<ul>\n<li><a href=\"http:\/\/web.mit.edu\/fnl\/volume\/302\/williams_rowe.html\">&#8220;A Bit More About Paul and Priscilla Gray.&#8221;<\/a>\u00a0Williams, Clarence, and Mary Rowe. <em>MIT Faculty Newsletter<\/em>, November\/December 2017.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=4081\">\u201cWhat Was It Like Working with OCW?\u201d<\/a>\u00a0 Rowe, Mary. <em>MIT Faculty Newsletter<\/em>, September\/October 2004, p. 25. <em>(Note: This article is about putting the MIT Sloan Negotiation and Conflict Management course 15.667 online.)<\/em><\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5399\">&#8220;Requests for Personal Work May Pose a Conflict of Interest\u201d (PDF).<\/a>\u00a0Rowe, Mary.\u00a0<a href=\"http:\/\/web.mit.edu\/fnl\/\"><em>MIT Faculty Newsletter<\/em><\/a>, February\/March 2003.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5394\">&#8220;Cumulative Effects of Apparently Small Events\u201d (PDF).<\/a>\u00a0Rowe, Mary. <a href=\"http:\/\/web.mit.edu\/fnl\/\"><em>MIT Faculty Newsletter<\/em><\/a>, April\/May 2002.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5393\">&#8220;Harassment at MIT: Think Prevention\u201d (PDF).<\/a>\u00a0Rowe, Mary. <a href=\"http:\/\/web.mit.edu\/fnl\/\"><em>MIT Faculty Newsletter<\/em><\/a>, October 1989.<\/li>\n<li><a href=\"http:\/\/mitsloan.mit.edu\/shared\/ods\/documents\/?PublicationDocumentID=5395\">&#8220;Conflicts of Interest Arising From Personal Relationships\u201d (PDF).<\/a>\u00a0Rowe, Mary. <a href=\"http:\/\/web.mit.edu\/fnl\/\"><em>MIT Faculty Newsletter<\/em><\/a>, September 1997.<br \/>\n<hr \/>\n<\/li>\n<\/ul>\n<p style=\"text-align: center\"><a href=\"http:\/\/mitmgmtfaculty.mit.edu\/mrowe\/research\"><span class=\"style13\"><strong>Back to Main Research Page<\/strong><\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I. Some Self-Help Materials from an Ombuds Organizational ombuds often post self-help materials, which frequently get a lot of use. &#8220;Some Ideas for Coping in Difficult Circumstances.&#8221; Rowe, Mary. August 2026. &#8220;Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare&#8221; (PDF).\u00a0Rowe, Mary. Cambridge, MA: MIT Sloan School of Management, February 2024. (Note: This [&hellip;]<\/p>\n","protected":false},"author":523,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-2063","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Self-Help Materials and Ombuds Communications - Mary Rowe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mitmgmtfaculty.mit.edu\/mrowe\/self-help-materials-and-other-communications-from-an-ombuds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Self-Help Materials and Ombuds Communications\" \/>\n<meta property=\"og:description\" content=\"I. 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